Privacy Policy

Astro Vedica is run by GenOrbit Innovations Private Limited ("we", "us"), the data fiduciary for the data described here. We run the website astrovedica.in and the Astro Vedica mobile app for Android (package com.astrovedica.app) and iOS. This policy explains what personal data we collect when you use either of them — Kundli charts, the Vedica AI astrologer, Kundli Milan, horoscopes, panchang, reports and consultations with astrologers — why we collect it, who we share it with, and the choices you have. It is written to meet India's Digital Personal Data Protection Act, 2023 and the Information Technology Rules, and the data-disclosure rules of Google Play and the App Store.

• Account details: your name and email address when you create an account, and the sign-in record that keeps you logged in. You can use most of the app without an account.
• Birth details and charts:the name, date, time and place of birth you enter for yourself or anyone else, and the Kundli, dasha and navamsha data calculated from them. For Kundli Milan we also process the second person's birth details you enter. Please only enter someone else's details with their permission.
• Questions and readings: the questions you ask Vedica or an astrologer, the answers, and your saved chat history and match results.
• Contact details for services: your WhatsApp or phone number and email when you book an astrologer call or order a written report, so the astrologer can reach you and deliver it.
• Approximate location (app, optional):only if you tap "use my location" and allow it, the app reads your approximate (not precise) location to show the panchang for where you are. It is used for that calculation and is not stored against your account. You can keep using a city you choose instead.
• Purchases: the plan or service bought, the amount, the time and the order or transaction reference from Google Play, the App Store or Razorpay, and the invoice we issue for it (your name, and your email or phone number if you gave them). If you add an email at checkout to receive your invoice, we use it only to send billing documents. Card, UPI and bank details go straight to those payment providers; we never see or store them.
• Reports you send us: when you report an AI answer or contact support, the answer you flagged and what you tell us.
• Website usage data: on the website, pages visited, device and browser type, and approximate location from your IP address, through analytics cookies (see section 6). The mobile app does not include advertising or analytics SDKs.

• Calculate your Kundli, dashas, panchang, compatibility and horoscopes.
• Answer your questions with Vedica, which reads your chart to write each answer.
• Arrange and deliver astrologer calls and written reports you pay for.
• Keep your account, charts, history and remaining questions in sync between the app and the website.
• Process payments, grant what you bought, issue and send invoices and credit notes, and handle refunds and disputes.
• Send service messages such as booking confirmations and report delivery. We do not send marketing without your consent.
• Review reported AI answers, prevent abuse and fraud, keep the service secure, and meet legal obligations.

When you ask Vedica a question, your question, the relevant parts of your chart and your recent conversation are sent to a third-party AI model provider (currently OpenAI, Google or Anthropic, depending on the model in use) to generate the answer. These providers process the data to return the answer under their API terms. We do not send your email or phone number to AI providers. AI answers can be wrong; see our Disclaimer.

The website uses cookies and similar storage to keep you signed in, remember your chart and free questions, and measure usage with Google Analytics, Vercel Analytics and Microsoft Clarity. You can block or clear cookies in your browser; the site keeps working, but you may be signed out and lose guest progress.

• Internet — to calculate charts and fetch answers.
• Approximate location (optional) — only after you tap "use my location", for the panchang.
• Billing — to buy question plans through Google Play.

We keep your account data, charts and history for as long as your account is open. Guest charts stay on your device until you delete them or sign in. When you delete your account, we delete or anonymise your data within 30 days, except payment, invoice and tax records, which the law requires us to keep (generally up to 8 years), and records needed to resolve an open dispute. Reported AI answers are kept for up to 2 years to improve safety.

Data is encrypted in transit (HTTPS) and at rest with our database provider, access is limited to people who need it, and your sign-in session is stored in the phone's secure storage. No system is perfectly secure; if a breach affects you, we will notify you and the Data Protection Board as the law requires.

Astro Vedica is meant for adults. You must be 18 or older to create an account or make a purchase. We do not knowingly collect data from children; if you believe a child has given us personal data, write to us and we will delete it.

We will update the date at the top when this policy changes, and tell you in the app or by email before a significant change takes effect.

For privacy questions, requests or complaints, contact our Grievance Officer, Avinash Chandan, at [email protected] or +91 79037 34549. We acknowledge complaints within 48 hours and resolve them within 30 days. If you are not satisfied, you may complain to the Data Protection Board of India. Related: Terms of Service, Refund Policy, Disclaimer.